Privacy Policy

At Smoke & Style ("we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our physical store located at 6880 65th Street Ste 15, Sacramento, CA 95828, use our website https://smokestyle.tech, or interact with us in any way. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth (for age verification), and payment information when you make a purchase.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time and date of visits, and referring URLs.
• Device Information: Information about the device you use to access our website, including device type, operating system, and unique device identifiers.
• Location Information: General location data based on your IP address or GPS (with your consent) to help us provide store directions and local offers.
• In-Store Information: When you visit our physical location, we may collect information through security cameras for safety and security purposes.

2. How We Collect Information

We collect information in the following ways:

• Directly from you: When you make a purchase, sign up for our newsletter, fill out a contact form, participate in our loyalty program, or communicate with us via phone, email, or in person.
• Automatically: Through cookies, web beacons, and similar technologies when you browse our website.
• From third parties: We may receive information from payment processors, analytics providers (like Google Analytics), and social media platforms.

3. How We Use Your Information

We use your information for the following purposes:

• Process and fulfill your orders, including age verification for tobacco products (21+ only).
• Respond to your inquiries, questions, and customer service requests.
• Send you promotional emails, newsletters, and special offers (you may opt out at any time).
• Improve our website, products, and services.
• Analyze usage trends and preferences to enhance customer experience.
• Comply with legal obligations, including age verification laws and record-keeping requirements.
• Prevent fraud, protect our assets, and ensure the security of our store and website.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Necessary for the website to function properly.
• Analytics Cookies: To understand how visitors interact with our website (e.g., Google Analytics).
• Functional Cookies: To remember your preferences and settings.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who help us operate our business (e.g., payment processors, email marketing platforms, hosting providers). These providers are contractually obligated to protect your information.
• Legal Compliance: We may disclose information if required by law, subpoena, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share information when you have given us explicit permission.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include:

• Secure socket layer (SSL) encryption for data transmission.
• Restricted access to personal information to authorized employees only.
• Regular security assessments and updates.
• Physical security measures at our store location (6880 65th Street, Sacramento, CA).

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location (including California residents under the CCPA/CPRA), you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., legal record-keeping requirements).
• Opt-Out: Opt out of the sale of your personal information (we do not sell your data).
• Data Portability: Request a copy of your information in a machine-readable format.

To exercise these rights, please contact us using the information in Section 11. We will respond within 30 days.

8. Age Verification and Legal Compliance

Because Smoke & Style sells age-restricted products (tobacco, vaping products, etc.), we are required to verify that all customers are at least 21 years of age. We may collect and retain date of birth information and government-issued identification information for compliance with federal, state, and local laws. We do not sell tobacco products to minors, and we reserve the right to refuse service to anyone who cannot provide valid age verification.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, payment processors). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that we have collected information from a person under 21, we will delete that information immediately.

11. Contact Information

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to request information about how we share your personal information with third parties for direct marketing purposes. To make such a request, please contact us at the information above. We do not sell your personal information to third parties.

14. GDPR Rights (For EU Residents)

If you are a resident of the European Union, you have certain data protection rights under the General Data Protection Regulation (GDPR). These include the right to access, correct, delete, restrict processing, and data portability. To exercise these rights, please contact us. We will respond within one month.

By using our website or visiting our store, you acknowledge that you have read and understood this Privacy Policy.